Shipping policy

We are committed to delivering a refined, transparent, and worry-free shopping experience worldwide 🌍. Please review the details below to understand how your order is processed, shipped, and protected.

Order Processing Time

Each order is carefully prepared and processed within within 24–48 Business hours.
Orders are not shipped or delivered on weekends or public holidays.
During peak seasons or limited releases, processing times may extend slightly. Should this occur, you will be notified promptly to ensure complete transparency.

Shipping Time & Delivery Estimates

Our collections are fulfilled through a curated network of international production and logistics partners, allowing us to offer thoughtfully sourced fashion beyond local limitations.

Estimated delivery time: 7–14 business days after dispatch
Delivery times may vary depending on destination, customs clearance, local carrier operations, and on country level news .

Delivery timelines are provided as estimates to reflect the realities of global logistics while maintaining accuracy and clarity.

Shipping Destinations

We proudly ship to most countries worldwide. If we are unable to deliver to your location, you will be notified during checkout or contacted by our support team.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking updates may take 2–5 business days to appear after dispatch.
You may track your shipment using the link provided in your confirmation email or you can enter your order number on website "track your order page".

Customs, Duties & Taxes

Customs duties, taxes, or import fees (if applicable) are determined by local authorities and are the responsibility of the customer.
These charges are outside our control and may vary by country.

Delays & Exceptions

While we strive to meet all delivery estimates, delays may occasionally occur due to:

Customs inspections
Carrier or logistics disruptions
Weather conditions
Incorrect or incomplete shipping information

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages (Without Protection)

If your order was not covered by Worry-Free Purchase Protection and arrives damaged or appears lost, please contact us at support@lishees.com within 7 days of the delivery or expected delivery date. Our team will review the situation and assist where possible.